Top FAQ

Common Inquiries

• I need help registering my Modern Health account.
• How do I log in to my Modern Health account?
• Can I invite my dependents?
• How do I use my Modern Health benefit?
• Things to know about scheduling and matching with your providers.
• How do I manage my sessions?

Trending Topics

• Care Offerings
• Log In Assistance
• Cancellation Policy
• Interested in a Therapist
• Scheduling, Rescheduling, and Canceling Sessions
• Manage or Unsubscribe From Email/Push Notifications

Dependents

• How to View Your Minor Dependent’s Upcoming / Past Sessions
• How to Change or Remove a Provider for Minor Dependents
• Dependent Eligibility
• How to Invite and Join as a Dependent
• Minor Dependents

Account & Benefit Questions

• Consent and Intake Forms
• Requesting Additional Sessions
• Transferring Sessions
• Insurance and Billing

Troubleshooting Tips

• How to Join Your Session
• Time Zone Scheduling Options
• Required Devices