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Required Devices

  • Updated

This article outlines the minimum technical requirements needed to access the full Modern Health experience. 

Mobile apps

To access Modern Health on your mobile device, please use our app for iOS or Android. Please note, we do not support the full Modern Health experience via mobile browsers at this time.

Operating System Requirements
iOS iOS 14.1 or above
Android Android 9.0 or above

Desktop web browsers

To access Modern Health on the web, you can visit https://my.joinmodernhealth.com on any of these supported browsers below.

Browser

Requirements

Chrome

Version 88 or above

Firefox

Version 85 or above

Safari

Version 12.1 or above

Microsoft Edge

Version 79 or above

Unsupported browsers

To deliver the best possible experience, we support a selective list of modern web browsers. Unsupported browsers may not be able to access Modern Health securely or lack the required features to experience the full Modern Health experience. Therefore, we generally do not invest in bug fixes or enhancements on unsupported browsers.

Accessing Modern Health Video Sessions

We use Zoom technologies to facilitate sessions between you and your Modern Health provider. To ensure that you are able to access the session, please ensure that your system meets Zoom’s system requirements.

Need further assistance? Feel free to email us at help@modernhealth.com. 

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