Overview
Pathways is a structured care program combining 1:1 sessions with Pathways Specialists, interactive exercises, and assessments. If offered by your company, Pathways can be started via the Modern Health web or mobile app. It does not use up existing therapy or coaching sessions. Pathways are available in English, Spanish, Japanese, Portuguese, French, Dutch, and Hindi.
What are Pathways?
Modern Health Pathways is a structured care offering, designed with a series of modules that combine 1:1 sessions with a dedicated Pathway Specialist, interactive exercises, and specialized assessments.
Note: Pathways are only available if your company has elected to offer them. You can contact your Benefits Team directly to see if you have access.
Beginning a Pathway
You can begin a Pathway via the Modern Health web or mobile app (iOS / Android) or by directly clicking here.
Web App
- From the home screen, scroll down to Your 1:1 Care
- Select Work with a Pathway Specialist
- Explore the Pathways you have available and get started
Mobile App
- From the home screen, scroll down to Your 1:1 Care
- Select Work with a Pathway Specialist
- Explore the Pathways you have available and get started
Pathways FAQ
How long does it take to complete a Pathway?
Each Pathway is 4 sessions. You can personalize your schedule with the help of your Pathway Specialist. Most people complete a Pathway in 4-8 weeks, but your provider will work with you to create a plan that fits your schedule and needs.
Do Pathways use up my available coaching or therapy sessions?
No, 1:1 sessions offered as part of Pathways will be in addition to and separate from your existing employer-covered therapy or coaching sessions. You will not have to dip into your allotted benefit to complete Pathway sessions.
Can I change my Pathway Specialist?
Yes, you can change your provider before starting the Pathway by selecting Change Provider. If you have already started your Pathway, you will need to end the current Pathway before starting again with a different provider.
What happens if I switch to a new Pathway provider after starting?
If you end your current Pathway and restart it with a new provider, your Pathway session count will start over with the new provider.
Can I work with the same Pathway provider more than once?
No, members cannot work with the same provider for different Pathways.
Can I continue working with my Pathway provider after I finish?
Yes, once you complete the Pathway, your provider will become part of your Care Team so you can continue working with them using your normal coaching sessions.
Do Pathways reset with a new benefit year?
No, Pathways do not reset with the new benefit year.
Can I enroll in multiple Pathways at once?
Yes, you are welcome to work on multiple Pathways simultaneously.
Can dependents participate in a Pathway?
Yes, if they are 18 years or older.
What languages and countries are Pathways available in?
Pathways are currently available to members in all countries and who have English, Spanish, Japanese, Portuguese, French, Dutch, or Hindi selected in their Modern Health app.
Who are the Pathways Specialists?
Pathway Specialists are Modern Health providers who have been specifically selected based on their extensive expertise in professional well-being and burnout, advanced ICF-certifications (MCC, PCC), and “Fellow” status within Modern Health’s provider network.
How are Pathways different from coaching or therapy?
Pathways are different from coaching or therapy in that they offer a guided learning experience focused on specific topics. Pathways combines 1:1 care sessions, assessments, curated resources, and exercises to provide a holistic and personalized approach to your well-being journey. Unlike therapy, which focuses on healing and addressing past issues, Pathways is designed to help you develop skills and strategies to overcome current challenges and achieve your goals. Additionally, Pathways are structured and focused, allowing you to make strides on a specific topic within a short timeframe.
Note: Please note that access to certain features and services depends on the benefit package selected by your company.