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How do I contact Member Support?

Our Member Support Team is available weekdays from 9AM-5PM PT. Here are a few ways to reach us: 

  • Submit a request: You can submit a question to our team by clicking the drop-down on the top right of the browser and selecting "Submit a request."
  • Support bot: You may utilize our support bot by clicking the "Hi. Need any help?" icon on the bottom right of the browser - it will suggest helpful Knowledge Center articles, and if it is unable to help you find a solution then it will help you submit a request to our team.
  • Email: You may also email us directly at help@modernhealth.com

Our team works hard to ensure a response to your request is provided within 1-2 business days. 

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