Your 1:1 Care

The Your 1:1 Care section highlights important actions you can take to engage with your mental health providers at Modern Health. From this section, you can do the following:

• Manage your care team - schedule sessions with providers
• View your provider's unique profile to learn more about their specialties, languages, and location.
• Add, change or remove providers from your care team at your convenience.

Mobile App

To access Your 1:1 Care in the mobile app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, locate Your 1:1 Care.
   
   
   

Web App

To access the 1:1 Care section in the web app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, locate Your 1:1 Care.
   
   

How to Add a Provider

Depending on your care recommendation and your company's benefit plan, you'll be prompted to work with a coach, mental health coach, or therapist from the Your 1:1 Care section page.

Mobile App

To add a provider in the mobile app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, tap Your 1:1 Care.
   
   
   
   
3. Tap Work with a coach. If you are looking for other care options, please select Explore more care options. 
   
   

Web App

To add a provider in the web app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, click on Manage Care Team.
   
   
   
3. Click on Work with a provider.
   
   

How to Change or Remove a Provider

Mobile App

To change or remove a provider in the mobile app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, tap Your 1:1 Care.
   
   
   
   
3. Select the provider in mind.
4. Depending on your preference, tap the ellipsis icon next to your chosen provider and tap Change provider or Remove from care team.
   
   
   

Web App

To change or remove a provider in the web app, please follow these steps:

1. Log into the Modern Health app.
2. From the home screen, select Manage Care Team.
   
   
   
   
3. Depending on your preference, click on the ellipsis icon next to your chosen provider and select Change provider or Remove from care team.